The Agency île d’emploi is looking for a Technical support specialist that will be responsible for conducting the preliminary drawings and details according to the specifications of the customers. In addition, is in charge of the customer service.
Main functions:
- Create preliminary drawings
- Analyze the list of parts and specifications
- Send drawings to the client or return them to the sales representatives or customer service, in order to obtain approval
- Quote Preparation
- Refer new customers to the sales representatives
- Evaluate the feasibility of manufacturing custom made products
- Estimate the total costs of production and determine the selling price
- Perform the tasks of the customer service
- Take calls from customers
- Answers the general questions (price, delivery times, products, etc.) as well as, technical questions (installation, use, etc.)
- Maintain & update client files
Employment requirements:
- Day shift
- Salary of 42,000 to 45,000 per year according to experience
- Organized Individual
- Ability to perform calculations
- Ability to work in a multitasking environment
- Attention to Detail
- Ability to work in a team
- Communication skills
- Mastery of the solidworks software
- Perfectly bilingual
OFFICE HOURS:
Monday: 8am – 7pm
Tuesday: 8am – 7pm
Wednesday: 8am – 7pm
Thursday: 8am – 7pm
Friday: 8am – 7pm
Saturday: 8am – 1pm
Sunday: Close
CONTACT US:
New address from March 2nd 2020
5152 Jean Talon E
Montreal, Québec H1S 1K7
T: 514 725 4222
C: 438 386 4202
F: 514 725 4213
I: [email protected]